Privacy Policy

P Square Pty Ltd (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices available to you. We handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We collect personal information when you:

• Submit our contact form — name, email address, company, message, and the service you’re enquiring about.
• Email or call us — any information you choose to share in that communication.
• Engage us for a project — additional information necessary to deliver the work, such as site access details, contacts, and relevant operational data.

We do not knowingly collect personal information from children under 16. We do not collect sensitive information unless required to deliver an engagement and only with your consent.

2. How we use your information

We use personal information only to:

• Respond to your enquiry or fulfil a service you’ve requested.
• Communicate with you about an engagement.
• Maintain records required by law (including financial and tax records).
• Improve our services and website.

We do not sell your personal information. We do not use it for third-party advertising. We do not send marketing emails without your explicit opt-in.

3. How we share information

We share personal information only with parties that help us run our business — for example, our email and hosting providers — and only to the extent necessary. We require those providers to handle data consistently with this policy and applicable law. We may also disclose information where required by law (e.g., subpoena, court order).

4. Cookies & analytics

Our website uses minimal, privacy-friendly analytics to understand aggregate visitor behaviour. We do not use tracking cookies or third-party advertising trackers. If we add cookies in future, we will update this policy and (where required) ask for your consent.

5. How we protect your information

We use reasonable technical and organisational measures to protect personal information, including encrypted transport (HTTPS), access controls, and short retention windows. No system is perfectly secure, but we treat your information with care and only keep it as long as needed for the purpose it was collected (or as required by law).

6. Your rights

Under Australian privacy law you can:

• Ask what personal information we hold about you.
• Ask us to correct it if it’s wrong.
• Ask us to delete it (subject to legal record-keeping).
• Withdraw consent for any future contact.
• Lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au) if you believe we’ve mishandled your information.

To exercise any of these rights, email info@psquare.com.au with “Privacy request” in the subject line. We’ll respond within 30 days.

7. International transfers

Some of our service providers (e.g., email and hosting) may store data outside Australia. Where this happens we take reasonable steps to ensure those providers protect your information consistently with the Australian Privacy Principles.

8. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be flagged on our home page or by email if we hold an active relationship with you.

9. Contact us

For any privacy-related questions:
P Square Pty Ltd
Melbourne, Australia
ABN 81 168 457 967
info@psquare.com.au
+61 449 794 948